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Guidelines for Rental Guests

The following community guidelines are effective as of March 1, 2015 and will remain in effect until changed by written notice.

PURPOSE

The intention for these community guidelines is to create, to preserve and to enforce standards that ensure an atmosphere at Pleasant Valley Resort (Park) that is of the greatest benefit to all tenants, management and ownership. Special emphasis is given to the qualities of safety, order and peace.

ADDITIONS & IMPROVEMENTS

No fences, sprinkler systems, or clotheslines are allowed. All outside improvements, including but not limited to awnings, skirting, sidewalks, driveways, storage units, porches, air conditioning compressors, storage buildings, etc. must be approved in writing by Park Management prior to any construction. All requests must be submitted in writing to Park Manager for approval. Small satellite dishes (24” or smaller) are permitted, provided the Park Manager approves the placement of the dish. Before placing any rocks or ground cover on your lot Park Management has to stake out any septic tank and utility line. Always check with the office first. All improvements must be made by licensed, bonded and insured professionals. Any compressor which causes loud or offensive noises must have some acceptable sound reducer installed. Any improvements which fail to comply with the Park’s standards must be brought up to those standards or removed from the Park. Failure to do so will cause the Park Management to have the improvement removed from the Park and the expenses billed to the resident.

ARRIVING & DEPARTING

Please check in at the office or with night host immediately upon arrival. Before departure please notify the Park office of your exact date of departure. Therefore we can read and print your final electric invoice. All outstanding amounts for electric and rent are due on or before departure date unless prior arrangements have been made with management. You must notify us if you will require any electric usage during your absence. Due to maintenance and safety we often disconnect electric meters during the summer. Park will not be responsible for any damage to resident’s unit due to power outage or failure or if Park was not informed that electricity is needed during absence from the Park.

CANCELLATIONS

All cancellations will be assessed a $75 administrative fee. If a cancellation is received in writing on or before September 1st 100% of the deposit minus administrative fee will be returned to you by check from our main office within 45 days of notice. After September 1st deposit is non-refundable, except in case of death.

CONTRACTORS

All contractors and/or workers must report to the Park office prior to performing any work in the Park. All contractors and/or workers must be licensed and must have proof of liability insurance or sign a waiver of liability prior to performing any work at Park.

EMERGENCIES

For all fire or police emergencies please call 911. For medical emergencies from November 15th to March 15th please call the First Responders at 956-529-2845. For medical emergencies from March 15th to November 15th, please call PROMEDIC at 956-702-7577. Also, please call management at (956) 581-0068 to inform us so we can be of any assistance.

FACILITY USAGE

All Facilities, including Club House, Pool, Laundry Room, and Shuffleboards courts are for the use of our residents and their guests. Pleasant Valley Resort, its owners, managers, agents and representatives will not be responsible for any accidents, loss or theft while using common facilities. Park residents use all common facilities at their OWN RISK. One adult resident must accompany all visiting children (under the age of 16) in these areas. Children will not be allowed to play pool under any circumstances without adult supervision. All residents are responsible for the conduct of their guests, and will be required to pay for any damages caused by them. No alcoholic beverages are allowed at, in or around any common facilities unless prearranged by management. Name tags are to be worn at all times for identification.

FAX AND COPY SERVICE

Fax service may be provided at the Park Office. Charges are as follows: Receiving a fax is $1.00 for the first 4 pages and $0.25 per page after that. Sending a fax is $2.00 for the first four pages and $0.50 per page after that (this includes all phone charges) within the United States. Foreign Faxes will be assessed an international phone surcharge of $1.00 per page.

Copy service may be provided at the Park Office. Charges are as follows: Black and white copies are $0.25 per page.

GARBAGE AND TRASH REMOVAL

The removal of household trash is the responsibility of the resident. Dumpsters are provided. The removal of all discarded appliances, furniture, lumber, paint, motor oil, or other non-household trash is the responsibility of each resident and may not be stored outside resident’s unit or deposited in or near the dumpster area. If not removed after reasonable notification, management reserves the right to remove such items and charge the resident for the work performed.

The Park will pick up any tree trimmings during the season. Please bag your yard trimmings neatly and leave bags at the front of your lot.

Please notify office of any non-resident is using our dumpsters.

GOLF CARTS OR PERSONAL VEHICLES

Golf carts or other vehicles may be driven only on streets and may be parked only on your own parking pad. No driving or parking on grass or other parking pads is permitted. Please observe the 10 MPH speed limit. Please do not cut through your neighbor’s lot. No one under 16 allowed to drive golf cart.

HAMM OPERATORS

HAMM operator hours are from 11PM to 6AM.

INTERNET

Free internet service is available in the clubhouse. Please share this free service and the computer stations with your fellow residents. This service is paid for by Pleasant Valley Resort and its continuance cannot be guaranteed. We have taken all steps to provide the best WiFi signal possible. Any outage is the responsibility of the provider and Pleasant Valley Resort does not make any promises that signal is always available.

LAUNDRY

Laundry facility is provided. The laundry room is open 24 hours a day. For quarters please go to the office. Please turn out lights and close the doors if you are the last to leave.

LOADING/UNLOADING OF RV’S

There is a three (3) day limit to load or unload any RV, extra cars, etc., when you first arrive back to the park. Do not use your neighbor’s driveways or carports without prior permission. If you need to store your RV or extra car please contact park office. Also see STORAGE paragraph.

LOT ASSIGNMENT

Management reserves the right to reassign lots. Lots rented by the day, week or month may be reassigned if someone desires to rent the lot on a yearly basis. Without a deposit on a lot, reservation may be cancelled or changed by management.

LOT MAINTENANCE

Owners of permanent units are responsible for the mowing, trimming, weeding flower bed(s), raking, pruning bushes and other needed yard work during the time of occupancy. Lawn mowers are provided Monday-Friday, 8AM to 4PM. Gas and oil are provided by Park. It is the resident’s responsibility to clean the mowers after each use and return them the same day by 4PM in the same condition as checked out. By signing these community guidelines the resident agrees to be fully responsible and liable for the use of the lawn mowers and will hold the Park, its owners, managers and agents harmless from any damage, injury or otherwise due to the use, operation and maintenance of any Park-owned mower. Park will trim trees on an as needed basis. Please notify Park Office of tree trimming needs. Residents must not cut down any trees or bushes without permission from Management. During time of absence Park will mow (not weed eating, no round-up usage) site as long as resident gives Park arrival and departure date. Park will not be responsible for keeping up any flower beds, plants or bushes during the summer.

Only year around residents are allowed to water yards, flower beds and trees from April 30th to October 1st.  If you wish to water your lot or use your lot during the summer please contact the office and pay for year around use.

All residents must notify the Park Office if someone other than the resident or the Park personnel will be maintaining the yard. Proof of liability insurance or a signed liability waiver must be provided before work can commence. No yard or landscaping services may be performed by Park employees except after working hours and with prior approval of Management. Residents herewith understand that any park employee working for the resident is not insured by the Park. Nor does the Park guarantee any work performed. The resident herewith holds the Park, its employees, agents and owners harmless from any damage, injury or otherwise when employing any Park personnel.

MAIL

The Park provides individual mailboxes in the mail building across from the office delivered by the US Post Office. Mailbox keys can be obtained at the Park office for a $5.00 deposit. Pleasant Valley Resort is not responsible for any lost or misplaced mail. Lot/site numbers have to be included on your mailing address for proper delivery of your mail by the US Post Office. When leaving the Park for an extended period of time, residents must provide the Post Office with a change of address card for forwarding mail or instructions to hold mail. No mail forwarded from park unless 100 mailing labels left with office prior to departure.

All packages delivered by the US Post Office will be stored at the Park Office for 10 days. Residents may pick up their package between 8AM and 4PM Monday-Friday. All packages not picked up after 10 days will be returned to sender by the US Post Office.

MOVING-IN OF PERMANENT UNITS

All residents bringing into Park a permanent unit (new and existing residents) must complete a “Permanent Resident Application.” Management must approve this application and inspect the permanent unit to be moved to the Park. The Park Management reserves the right to accept or reject any prospective new resident.

Park Management will approve the quality and appearance of all units before being moved into the Park and during its occupancy in the Park. After proper notice, the Park reserves the right to have any Mobile Home, RV, Park Model, structure, or vehicle which does not comply with the Park’s standards removed from the Park at the owner’s expense.

All homes moving into the park must meet all regulations set forth by the State of Texas concerning regulations and design for the coastal counties of Texas. There will be no exceptions.

Before moving in a permanent unit (mobile home, park model, trailer, 5th wheel or motor home) resident and unit must be approved by Management, application and lease completed and signed, and site assigned. Move in hours are 8AM to 4PM Monday- Friday.

All mobile homes and park models must be transported by a licensed transporter and installed by a licensed installer. Transporters and installers have to provide copy of license and bond before moving a unit into park. Resident will be responsible for any damage, injury or claim caused by the transporter or installer. Resident will give management 48 hour notice before move in for management to locate utilities.

MOVING-OUT OF PERMANENT UNITS

Any resident moving their permanent unit from the Park shall give management a 60 day written notice and pay a $200 moving deposit. Upon move out of unit, complete clean up of site (including removal anchors, all debris, sheds, etc.) and payment of all charges & fees, management will return moving deposit. If the resident leaves his lot in an unsightly manner the Park will do necessary cleanup and the resident will be charged for the work performed.

NOTICE OF TEMPORARY ABSENCE

Residents must notify the Park Office before leaving for the summer or more than 14 days and provide where they can be reached and when they plan to return. This is for your protection and convenience. Procedures for forwarding/holding mail during absence are described in MAIL section. The Park accepts no responsibility for the resident’s home, improvements, or personal items during his (her) absence.

OCCUPANCY

Only two people per RV unit are allowed. Management must be notified if guests will stay overnight. Daily fee of $2.00 will be charged for each guest staying overnight. Maximum visitor’s stay is 30 days in any one-year period, unless pre-approved by management.

OFFICE HOURS

Monday-Friday 8AM to 4:30PM. Office phone is (956) 580-2940 and will be forwarded to a cell phone for emergencies after hours.

PARK CONDUCT

Loud parties, excessive drinking, offensive language, or other unacceptable behavior by any resident or their guest(s) will not be tolerated. Residents are also required to keep pets under control and quiet.

PARK MEETINGS

All Park Meetings are for residents of Pleasant Valley Resort ONLY.

PARKING RESTRICTIONS

Parking of vehicles, boats, trailers, golf carts, etc. on the grass or on neighbor’s pads is not permitted. Parking on driveways and under carports is limited to the resident’s vehicle. Any vehicle violating this rule will be towed at the owner’s expense. Two vehicles are allowed for each registered lot/site, which have to be parked in front of or beside resident’s home or RV. Additional vehicles must be parked or stored outside the Park. Only one vehicle may be left over the summer.

PEST CONTROL

Park is not responsible for any pest infestation (unless in Park’s recreational buildings). This includes termites, insects, bugs, bees or otherwise. If infestation takes place during resident’s occupancy, resident will remove infestation within 30 days. During resident’s absence Park reserves the right to remove infestation and bill resident for actual charges. This protects resident’s unit and neighboring units.

PETS

Pets are welcome in the Park and must be on a leash no longer that a 6 feet at all times. No pets may be left unattended either leashed or penned outdoors. Barking dogs will not be tolerated by your neighbors or the park. Please walk your pet in the designated dog park and not on other people’s lots. Be a responsible pet owner and clean up after your pet. No aggressive breed dogs of any weight are allowed in the Park. Pets are not allowed in any of the Park buildings.

PLANTS, TREES, SEASONAL FLOWERS, ETC.

We encourage the planting of seasonal flowers. Part-time residents must consider the long growing season of the valley and prolific plant growth during summer absence. Trees and shrubs may be planted on mobile home lots with Park Management’s approval. The removal or cutting of any trees, large branches, or bushes requires prior approval by Management. No vegetable or fruit gardens, banana trees or caster beans are to be planted in the park.

QUIET HOURS

Quiet hours are 10PM to 8AM.

RECREATIONAL BUILDINGS

The Club House and the Pool Hall are provided for park residents’ and registered guests’ use and enjoyment during the season. The kitchen facility and equipment are for organized park activity use only. Personal use of refrigerator, freezer, stove, or sink is not allowed. The Club House is available from 6am to 10 pm. Scheduled activities are provided from October 31st to April 1st. Please wear shirt and shoes in all buildings. All bicycles and mopeds are to be in designated parking areas.

REGISTRATION CARDS

The office will keep a list of family members and friends, to contact in case of emergency, if provided by the resident. This list should include names, addresses, phone numbers and email addresses. It will be the resident’s responsibility to see that this list is updated as needed.

RENT PAYMENTS

All rent payments are due on or before October 1st. Any past due rent will result in a late charge of $25.00 and an additional $25.00 per month until paid in full. Returned checks will be assessed a $25 returned check fee.

Our Rental Schedule will determine the rental rates, deposits and fees to be paid. All rents are payable, in full and in advance. Failure to pay any charge may constitute a lien on the RV or park model as prescribed by the laws of the State of Texas.

Pleasant Valley Resort will set its new rent rates by January 31st and a discount for early payments in full may be offered between February 1st and March 1st.

RESERVATIONS

All reservations require $200.00 deposit (one month rent for rental units) to hold a designated lot on a first come first serve basis. Deposits will be credited at time of payment in full to outstanding balance.

SALE OF UNIT

We would like to purchase your unit. Before advertising your units please check with Park office if Park is interested in purchasing your unit. This will save you advertising expenses and the hassle of showing your unit to strangers.

We reserve the first right of refusal. For any units that are sold to be removed from the Park, the Park reserves the right to match the price and keep the unit in the Park. By signing these rules you are granting the Park first right of refusal. Removing a home from the Park causes a decrease in occupancy and many park tenants would like to rent or buy a used home. Therefore we want to keep every home in the park for the use of its tenants and not have it removed from the Park.

If you sell your unit to someone who is keeping the unit in the Park the buyer needs to register with the Park office and sign all required paperwork before buying and occupying our unit.

If you would like to advertise your home on our website please contact the Park office. Our webmaster can post description and pictures for a fee. All sales aspects (title transfers, deeds, property tax changes, utility name changes or any other related paperwork) are strictly the responsibility of the seller and prospective buyer. The Park owner, personnel, and/or management will not participate in any of the above mentioned unless the Park purchases the home from you.

For Sale by Owner. If you decide to sell your unit yourself you may put up your own “For Sale” sign with your own phone number or that of a friend. Only ONE sign is allowed. This sign may be posted on the inside of the unit in the window facing the street. No signs are allowed to be placed outside the unit. The Park office phone number may not be included, nor will the park personnel be in any way responsible for the showing or promoting of the sale of your unit.

For sale by real estate agent: If you decide to utilize a professional Real Estate Company to sell your unit the following guidelines MUST be followed. Your real estate agent has to register with the office before conducting any business at the Park. One professional Real Estate Company sign may be placed outside your unit between your unit and the street. This sign may not be affixed in the ground, but must be a temporary above ground sign. Park Management reserves the right to remove any signs and will not be responsible or liable for any actions of your Real Estate agent. All showings have to be scheduled during regular business hours. You must inform your real estate agent that the Park reserves the right of first refusal if the unit is sold to be removed from the Park.

If a unit is sold and is going to be moved out of the Park and the Park does not match your offer, a $200 moving deposit is required before unit can be physically moved. All bills must be paid in full before unit leaves Pleasant Valley Resort. (See MOVING-OUT OF PERMANENT UNITS above)

SKIRTING

Skirting must be installed within 30 days after moving a permanent structure into the Park. A permanent structure is considered any travel trailer, fifth wheel, motor home, park model or mobile home that is left on a lot year round. Skirting material must be a harmonious color vinyl or pre-painted aluminum material specifically for skirting. Permanent RV’s and park models are to be professionally skirted. All units must be in compliance within 30 days of signing these guidelines. No permanent unit may be sold/transferred unless skirted. Please check with office before skirting so we can locate utility lines and provide you with guidelines.

SMOKING POLICY

All Park Buildings are SMOKE FREE. Please use receptacle for cigarette butts. Do not throw on the ground.

SOLICITING

No peddling or soliciting will be allowed on the premises.

SPEED LIMIT IS 10 MPH

This is strictly enforced. Please drive carefully.

STORAGE

Please contact Park Office if you want to store an RV or car on a vacant lot. There is a $35.00 fee per month for all trailers, motor homes, and cars to be stored on an unoccupied lot by annual residents and a $45.00 fee per month for all seasonal residents. Non-residents will be charged $75.00 per month. Management reserves the right to reassign storage lots at any time and will give owner a 24 hour notice to move the stored unit.

SUB-RENTING

Mobile homes, park models, and RV’s may be rented to a third party provided the following provisions are met. All renters must register at Park Office prior to moving in. Renters are responsible for all utility charges and other fees. The homeowner is responsible for the site rent. If renter leaves Park with an outstanding balance it is the homeowner’s responsibility to pay balance due within 15 days of receiving statement from Park Office. Homeowners are responsible for renters conduct. No sub-renting is allowed unless prior approval by Management is obtained.

SWIMMING POOL

Pleasant Valley Resort swimming pool is for Park residents only. All guests must be accompanied by a Park resident at all times. For safety reasons no guests under the age of 18 is allowed in the spa. Texas Law requires that everyone take a shower before entering pool or spa. PLEASE do not use lotions or oils as they clog and stain the pool, spa, and filtering systems. Appropriate swimwear is required at all times. Residents, family, and guests are to comply with the rules posted at the pool. No lifeguard is on duty at any time and using the pool is at your own risk. No glass containers are allowed in or around pool.

TELEPHONE

The Park Office phone may not be used for personal phone calls. All emergency phone calls received by the office will be delivered immediately upon receipt to the best of our ability. Voice mail service answers the phone when office is not occupied. Only in case of emergency, advise friends and family to leave message on Park Office phone system.

Free phone calls to US and Canada: A phone that provides free phone calls within the United States and to Canada is located by the mailboxes. Please keep phone calls to 5 minutes and respect other residents waiting to use the phone. All emergency calls have priority. Please share this free service with your fellow residents. This service is paid for by Pleasant Valley Resort and its continuance cannot be guaranteed. We do not know if this service will be available in the future.

TIE DOWNS

Permanent units have to be tied down and skirted. The installation of all tie downs must be performed by a licensed installer and must comply with insurance and government regulations. For skirting information, please see the SKIRTING section.

UTILITES

Utility Companies: The Park has the following utility services: Water and Sewer Services are provided by Hidalgo MUD. Trash Services are provided by Waste Management. Electric Service is provided by Direct Energy. Telephone services are provided by AT&T. Cable and Internet Services are provided by Coba Systems. Some of the exterior lots on the south side are billed directly by the electric provider. All other lots are sub-metered by Pleasant Valley Resort and the Park Office provides monthly billing.

  • Free Internet: Free internet is provided by Pleasant Valley Resort in the Clubhouse only. Park does not guarantee the reliability and signal strength of the free internet service. A password will be provided by the Park office.
  • Electric Charge: The Park will bill for sub-metered electric service on a monthly basis. You will receive a bill in your mail box on or before the 1st of each month, payment is due no later than the 5th of each month.
  • Utility Connects and Disconnects: The Park will not be responsible for, nor will it perform the service of connecting or disconnecting any utility service, including telephone. Likewise, the Park personnel will not contact any utility company to have service started or terminated. Park residents are responsible for the utility connection and disconnection. The phone in the Park Office may not be used for the purpose of calling the utility or phone companies.
  • Water and Sewer Usage: The Park is responsible for providing access to available utilities, but will not be responsible for acts of negligence on the part of any resident. Toilets, leaky faucets and unattended running water hoses with water running into and down the street cost money in water charges. Please report any leaks to management no matter how small. In case of blockages or breaks caused by residents, the resident may be billed the costs of repair. Park reserves the right to inspect units for water leaks. Please conserve water.

VEHICLE MAINTENANCE

No repairs of any kind of vehicles within the park are allowed. No vehicles on blocks are allowed at any time. Cars left in the summer must be parked under carports and not be unsightly.

You may wash your unit without a charge upon arrival or once per season to maintain a clean appearance. Additional cleanings of unit will incur a water charge. Please check with Park Office.

YARD SALES

There are two Park-sponsored Craft and Yard Sales per year. See calendar for dates. No other yard sales are permitted.

ACTS OF GOD

Every resident shall be responsible for repairing or removing his/her Mobile Home, RV, or Park Model and any improvements in the event of any natural disaster. The Park Owner reserves the right to repair or remove any permanent or temporary structure or vehicle that the resident fails to repair or remove within thirty (30) days of such natural disaster, and charge the expense to the resident. The Park Owner will do everything reasonably possible to have all services restored as quickly as possible, but will not be responsible for any damage done by the failure to restore utilities, or the delay to do so. Each resident shall continue to be responsible for the payment of rent and other charges. The Park will not be held responsible for damages caused by the Acts of God, such as, but not limited to, hurricanes, windstorms, tornadoes, earthquakes, rain, floods, lightning, flying objects, or falling limbs or trees.

The Management reserves the right to make necessary changes to these community guidelines without notice by posting the changes at the Park Office.

Non-compliance with these community guidelines may result in eviction from the Park. Management reserves the right to refuse any reservation or move-in without cause.

Pleasant Valley Resort, it’s owner, manager, employees or agents do not and will not assume any responsibility or liability for theft, disappearance, fire, loss, injury or damage to any person or property. Each resident assumes full responsibility and liability for his/her mobile home or RV unit and his/her property, including the property of visitors or guests. Each resident agrees to indemnify and hold harmless Pleasant Valley Resort, its owners, managers, employees or agents from and on account of any personal injury or property damage to any person arising from the use of any portions of Pleasant Valley Resort by the resident, their family, guests and visitors or arising from the failure of the resident to keep their unit and property in good working condition.

Every Resident, whether permanent or temporary, by the posting of these rules and regulations, acknowledges their agreement and willingness to comply with and be bound by these rules and regulations.

Thank you and enjoy your stay.
Pleasant Valley Resort, LLC

 

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Pleasant Valley Resort
7320 West Expressway 83
Mission, TX 78572

(956) 580-2940
Copyright © Pleasant Valley Resort